Should you require information or help, please contact us by email or by phone and we will be happy to assist you.
SHIPPING TIMES AND COSTS
- Complimentary ground shipping within 1 to 7 business days
- In-store collection available within 1 to 7 business days
- Next-day and Express delivery options also available
- Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items
- See the delivery FAQs for details on shipping methods, costs and delivery times
PAYMENT METHODS
Shella accepts the following payment methods:
- Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
- Shella features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
- PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website paypal.com.
EXCHANGES, RETURNS AND REFUNDS
Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.
DISCOVER YOUR TRIBE
Leading the way for diversity and inclusion, we support Our Tribe by identifying the individual needs within the equestrian world. Creating desirable high-end collections, which deliver excellence consistently and meet the unique needs of our people, we provide solutions and offer comfort and functionality in the saddle every day.
FROM DESIGN TO PRODUCT
Using only high-quality technical fabrics and performance-driven designs, our pieces are crafted with functionality and the body in mind, while appealing to the style-conscious equestrian. With unquestionable comfort at the core of our clothing range, our products are designed with breathable stretch fabrics and are incredibly soft on the skin. Versatility is another key component within the design. Our pieces can be layered, mixed, or matched, creating a unique wardrobe suitable for daily or competition wear, consistently achieving a chic athletic equestrian look. The quality of cut and fabric selection ensures high performance and comfort while remaining effortlessly in style.
BEHIND THE BRAND
The aspiration: to forge a community that defies conventional boundaries, a collective of individuals united by a shared love for equestrian pursuits. Following the timeless philosophy of sportswear, the emphasis expanded to encompass performance, function, and comfort. Meticulously crafting a blend of style and functionality, the resulting equestrian range stands as a testament to the harmonious coexistence of beauty and purpose. This unique collection seamlessly transitions from the untamed bison-inspired realm to the competitive stage, appealing to both the novice enthusiast and the seasoned rider alike.
